Guest Experience Team Member | Flexible Hours & Perks

Hollywood Bowl Group; Rochester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Extra pay incentive

Apprenticeship programmes

Pension plan

Additional holidays

Training and development

Free game vouchers

Food discount

Working-food discount

Team Member Support Programme

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a Team Member to join its busy centres across the UK. You will welcome customers, host parties, and serve food and drinks while delivering high-energy, friendly service that creates memorable experiences.

You'll work across reception, bar, and dining areas with shift patterns seven days a week; full induction and ongoing training are provided, along with benefits like discounts, pension options, and progression opportunities.

Qualifications

• Excellent customer service with the ability to communicate at all levels.
• High energy; able to work in a fast-paced environment.
• Friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcoming customers at reception and hosting parties.
• Serving food and drink from bar and diner.
• Provide professional and engaging customer service.
• Work across centre areas as needed.
• May be required to work in the Kitchen.

Skills

Customer service

Communication

Team player

Flexibility

Numeracy

Job description

Hollywood Bowl Group is seeking a Team Member to join its busy centres across the UK. You will welcome customers, host parties, and serve food and drinks while delivering high-energy, friendly service that creates memorable experiences.

You'll work across reception, bar, and dining areas with shift patterns seven days a week; full induction and ongoing training are provided, along with benefits like discounts, pension options, and progression opportunities.