Customer Experience Hero | Flexible Hours & Perks

Hollywood Bowl Group; Monkton Heathfield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Extra 50p per hour

Apprenticeship programmes

In-house management training

Pension plan

Ongoing training and development

Free game vouchers

30% discount on food & drink for you &

50% off food when you are working

Team Member Support Programme

Long service awards

Charity donation after induction

Enhanced parental leave benefits

Healthcare cash plan

Job summary

Hollywood Bowl Group is hiring a Team Member to deliver friendly, high-energy customer service in our UK centres. You’ll greet guests, host parties, and serve food and drinks, with training across all areas including kitchen support.

You’ll benefit from flexible hours, career development, an extra 50p per hour, staff discounts, vouchers, and access to our healthcare cash plan and charity initiatives.

Responsibilities

• Welcome customers at reception and host parties or serve food & drink.
• Provide friendly, high-energy service to ensure value-for-money experiences.
• Be flexible with shift patterns across seven days.

Job description

Hollywood Bowl Group is hiring a Team Member to deliver friendly, high-energy customer service in our UK centres. You’ll greet guests, host parties, and serve food and drinks, with training across all areas including kitchen support.

You’ll benefit from flexible hours, career development, an extra 50p per hour, staff discounts, vouchers, and access to our healthcare cash plan and charity initiatives.