Customer Service Team Member | Flexible Hours & Perks

Hollywood Bowl Group; Chelmsford; On-site; GBP 12,000 - 14,000; Full time

Benefits offered by this job

Extra pay 50p/hr

Apprenticeships

Management training

Pension plan

Holiday entitlement

Training & development

Game vouchers

Food discount

Staff discount on food

Support programme

Long service awards

Charity donation

Parental leave

Healthcare plan

Job summary

Hollywood Bowl Group is seeking a proactive Team Member to deliver friendly, engaging customer service across our centres in the UK. You will greet guests, host parties, and serve food and drinks, ensuring a memorable, value-for-money experience.

Enjoy a dynamic environment with shift patterns that fit around you, ongoing training, and the chance to develop within our growing family entertainment brand.

Qualifications

• Excellent customer service and communication skills.
• High energy and ability to work in a fast-paced environment.
• Friendly, supportive and helpful team player.
• Flexible with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Greet and assist customers at reception or service points.
• Host parties and serve food & drinks from bar and diner.
• Deliver engaging, value-for-money customer experiences.
• Support kitchen operations as needed and adapt to centre needs.

Job description

Hollywood Bowl Group is seeking a proactive Team Member to deliver friendly, engaging customer service across our centres in the UK. You will greet guests, host parties, and serve food and drinks, ensuring a memorable, value-for-money experience.

Enjoy a dynamic environment with shift patterns that fit around you, ongoing training, and the chance to develop within our growing family entertainment brand.