Customer Service Team Member: Flexible Hours & Perks

Hollywood Bowl Group; Oxford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Extra 50p/hour

Apprenticeships

In-house training

Pension plan

Additional leave

Training & career development

Free game vouchers

30% food discount

50% staff discount

Support programme

Long service awards

Charity donation after induction

Enhanced parental leave

Healthcare plan

Job summary

Hollywood Bowl Group is seeking a Team Member to join our venues across the UK. You’ll greet customers, host events, and serve food and drinks with a high-energy, friendly approach to create memorable experiences.

You'll be trained across core areas of the centre, with opportunities for progression, apprenticeships, and in-house management development. A welcoming environment and team culture await.

Qualifications

• Excellent customer service skills and positive attitude.
• Ability to communicate at all levels with energy and enthusiasm.
• A friendly, supportive and helpful team player.
• Flexible with working hours and shift patterns.
• Basic literacy and numeracy skills are required.

Responsibilities

• Welcome customers at reception or host parties.
• Serve food & drink from the bar and diner.
• Provide engaging, high-energy service and ensure value for money.

Skills

Customer service

Team player

Energetic

Flexibility

Literacy & numeracy

Job description

Hollywood Bowl Group is seeking a Team Member to join our venues across the UK. You’ll greet customers, host events, and serve food and drinks with a high-energy, friendly approach to create memorable experiences.

You'll be trained across core areas of the centre, with opportunities for progression, apprenticeships, and in-house management development. A welcoming environment and team culture await.