Guest Experience Team Member — Fast-Paced & Growth

Hollywood Bowl Group; East Midlands; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

The extra 50p/hour bonus

Apprenticeships

Management training

Holiday entitlement increase with long

Free game vouchers

30% food & drink discount

50% off food when working

Team Member Support Programme

Long service awards

Charity donation on induction

Healthcare cash plan

Enhanced parental leave

Job summary

Hollywood Bowl Group is looking for Team Members to join our centres across the UK, delivering memorable customer experiences in a fast-paced, fun environment. You’ll welcome guests, help run parties, and serve food and drinks while upholding high service standards and teamwork.

Shifts vary across weekdays and weekends with induction and ongoing training, plus clear progression paths. Staff benefits include monthly game vouchers, staff discounts, and access to our healthcare, pension plans and

Qualifications

• Excellent customer service and the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• A friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcomes customers at reception, hosts parties on lanes, or serves food and drinks from bar and diner.
• You may be required to work in the Kitchen providing support as needed.

Skills

Great customer service

High energy

Team player

Flexible working hours

Literacy & numeracy

Job description

Hollywood Bowl Group is looking for Team Members to join our centres across the UK, delivering memorable customer experiences in a fast-paced, fun environment. You’ll welcome guests, help run parties, and serve food and drinks while upholding high service standards and teamwork.

Shifts vary across weekdays and weekends with induction and ongoing training, plus clear progression paths. Staff benefits include monthly game vouchers, staff discounts, and access to our healthcare, pension plans and