Guest Experience Team Member - Fast-Paced, Flexible Shifts

HB Group; Colchester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Apprenticeship programmes

Management training

Pension plan

Additional holiday days

Training and development

Free game vouchers

Food & drink discount

Workplace food discount

Support programme

Long service awards

Charity donation on induction

Parental leave benefits

Healthcare cash plan

Job summary

Hollywood Bowl Group is hiring Team Members in the UK to deliver outstanding customer service across reception, parties, and food & drink service in our centres. You will be trained across key areas and may work in the Kitchen, contributing to a memorable guest experience.

With a fast-paced environment, you’ll thrive on delivering great service, high energy, and a positive team culture, while benefiting from ongoing development and rewards.

Qualifications

• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

Responsibilities

• Welcoming customers at reception, hosting parties on the lanes or serving food and drink from our bar and diner.
• You may be required to work in the Kitchen.
• Provide support and add value at every stage of the customer journey.

Job description

Hollywood Bowl Group is hiring Team Members in the UK to deliver outstanding customer service across reception, parties, and food & drink service in our centres. You will be trained across key areas and may work in the Kitchen, contributing to a memorable guest experience.

With a fast-paced environment, you’ll thrive on delivering great service, high energy, and a positive team culture, while benefiting from ongoing development and rewards.