Customer Experience Team Member | Flexible Hours & Growth

HB Group; Middle Bickenhill; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

50p extra per hour

Apprenticeship programmes

Management training

Pension plan

Ongoing training

Free game vouchers

Discount on food & drink

Team Member Support Programme

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking enthusiastic Team Members to deliver outstanding customer service in our centres across the UK. You’ll welcome guests, host parties, and serve food and drink with energy and a smile, ensuring a great value-for-money experience.

You'll be trained across core areas, with opportunities for progression, apprenticeships, and in-house management training. Flexible hours and shift patterns are available to suit your lifestyle.

Qualifications

• Great customer service with the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• A friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcome customers at reception and assist with party hosting.
• Serve food and drinks with high energy and a friendly manner.
• Support team across centres and assist in kitchen duties when required.

Skills

Great customer service

High energy

Team player

Flexible hours

Basic literacy & numeracy

Job description

Hollywood Bowl Group is seeking enthusiastic Team Members to deliver outstanding customer service in our centres across the UK. You’ll welcome guests, host parties, and serve food and drink with energy and a smile, ensuring a great value-for-money experience.

You'll be trained across core areas, with opportunities for progression, apprenticeships, and in-house management training. Flexible hours and shift patterns are available to suit your lifestyle.