Guest Experience Host — Flexible Shifts & Growth

Hollywood Bowl Group; Cwmbran; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

50p hourly bonus

Apprenticeships & training programmes

Pension plan (optional)

Extra days holiday with length ofサービス

Ongoing development and progression

Free game vouchers monthly

30% food & drink discount

50% off food when working

Team Member Support Programme

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is looking for friendly Team Members to join our centres across the UK. You will greet customers, host parties, and serve food and drinks, delivering engaging service with energy and enthusiasm.

Shifts vary and include evenings, weekends, and school holidays. A thorough induction and ongoing training are provided, with opportunities for progression through apprenticeship and in-house management programmes.

Qualifications

• Excellent customer service and ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• Friendly, supportive and helpful team player.
• Flexible with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Greet and assist customers at reception or at service points.
• Host parties and serve food & drinks from bar and diner.
• Deliver high energy, engaging customer service on every visit.
• Provide support across key centre areas and adapt to tasks as needed.

Skills

Customer service

Communication

Team player

Flexible hours

Fast-paced environment

Job description

Hollywood Bowl Group is looking for friendly Team Members to join our centres across the UK. You will greet customers, host parties, and serve food and drinks, delivering engaging service with energy and enthusiasm.

Shifts vary and include evenings, weekends, and school holidays. A thorough induction and ongoing training are provided, with opportunities for progression through apprenticeship and in-house management programmes.