Guest Experience Supervisor - Front Desk Leader

Valor Hospitality Careers - UK; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Team member discounts

Rooms from £30 Bed & Breakfast

Dining discounts 50%

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonus

Job summary

Hilton Garden Inn Glasgow is seeking team members to deliver warm, welcoming service and accurate information to guests. You will contribute to a positive first impression and a seamless check-out experience in a fast-paced branded hotel environment.

Experience in hospitality is valued, and flexible shifts across 7 days a week are common. Training and development opportunities are available within the brand. We welcome applicants with a passion for guest care.

Qualifications

• Experience working in a branded hotel environment.
• Able to work in a fast-paced role dealing with guests daily.
• Flexibility to work a range of shifts including evenings and weekends.

Responsibilities

• Greet guests with a warm welcome and provide information about hotel services and local area.
• Assist guests with queries and ensure a smooth check-out experience.

Skills

Guest service

Brand hotel environment

Job description

Hilton Garden Inn Glasgow is seeking team members to deliver warm, welcoming service and accurate information to guests. You will contribute to a positive first impression and a seamless check-out experience in a fast-paced branded hotel environment.

Experience in hospitality is valued, and flexible shifts across 7 days a week are common. Training and development opportunities are available within the brand. We welcome applicants with a passion for guest care.