Permanent Front Desk & Guest Services Associate

www.whitbreadcareers.com - jobboard; Glasgow; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Permanent contract (not zero-hours)

Full training from day one

Whitbread Benefits Card – up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Colleague discounts and more

Job summary

Premier Inn in Glasgow is seeking a Ground Floor Team Member to welcome guests, help with check-in and assist with breakfast or dinner, ensuring the hotel runs smoothly.

The role offers a fixed-term contract ending 30 November 2026 with 20 guaranteed hours per week and full training from day one. No prior hotel experience is required; friendly, proactive individuals will excel in a busy, guest-facing environment.

Qualifications

• No hotel experience required; training provided.
• Friendly, calm under pressure, proactive.
• Shifts include evenings, weekends and busy periods.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep the reception, restaurant and public areas clean
• Support teammates when busy
• Ensure guests feel looked after from arrival to departure

Job description

Premier Inn in Glasgow is seeking a Ground Floor Team Member to welcome guests, help with check-in and assist with breakfast or dinner, ensuring the hotel runs smoothly.

The role offers a fixed-term contract ending 30 November 2026 with 20 guaranteed hours per week and full training from day one. No prior hotel experience is required; friendly, proactive individuals will excel in a busy, guest-facing environment.