Reception Supervisor

Valor Hospitality Careers - UK; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Team member discounts

Rooms from £30 Bed & Breakfast

Dining discounts 50%

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonus

Job summary

Hilton Garden Inn Glasgow is seeking team members to deliver warm, welcoming service and accurate information to guests. You will contribute to a positive first impression and a seamless check-out experience in a fast-paced branded hotel environment.

Experience in hospitality is valued, and flexible shifts across 7 days a week are common. Training and development opportunities are available within the brand. We welcome applicants with a passion for guest care.

Qualifications

• Experience working in a branded hotel environment.
• Able to work in a fast-paced role dealing with guests daily.
• Flexibility to work a range of shifts including evenings and weekends.

Responsibilities

• Greet guests with a warm welcome and provide information about hotel services and local area.
• Assist guests with queries and ensure a smooth check-out experience.

Skills

Guest service

Brand hotel environment

Job description

Hilton Garden Inn Glasgow

£27,476.80 per annum/ £13.21 per hour, 40 hours per week over 5 days First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

Hilton Garden Inn Glasgow

£27,476.80 per annum/ £13.21 per hour, 40 hours per week over 5 days First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too. You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.