Guest Experience Specialist

Holiday Inn Birmingham Bromsgrove; Bromsgrove; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Hotel discounts

Retail & dining discounts

Gym access

Wellbeing support

Apprenticeships

Career development program

Zusammenfassung

Kew Green Hotels in Bromsgrove is looking for a friendly Guest Service Assistant to welcome guests and support across reception, restaurant, bar, and events. You’ll receive full training and have opportunities to grow within the hotel.

We value people who enjoy teamwork, have strong communication, and are proactive. No prior experience required, but a hospitality mindset helps. Benefits include discounts, gym access, and a funded apprenticeship program.

Qualifikationen

• Genuine passion for hospitality and guest service.
• Strong communication and team collaboration.
• Proactive approach to anticipate guest needs.

Aufgaben

• Deliver excellent service across reception, restaurant, and events.
• Assist with check-in/out, dining service, and conference setups.
• Build rapport with guests and maintain high cleanliness standards.
• Help meet brand standards and contribute to a positive guest experience.

Kenntnisse

People skills

Teamwork

Proactive

Tech savvy

Jobbeschreibung

Kew Green Hotels in Bromsgrove is looking for a friendly Guest Service Assistant to welcome guests and support across reception, restaurant, bar, and events. You’ll receive full training and have opportunities to grow within the hotel.

We value people who enjoy teamwork, have strong communication, and are proactive. No prior experience required, but a hospitality mindset helps. Benefits include discounts, gym access, and a funded apprenticeship program.