Guest Experience & Sales Advisor (Restaurant)

Dobbies Garden Centres; Perth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

50% discount in Restaurants

25% discount in Garden Centre

10% discount in food halls

Access to Stream

Access to Retail Trust

Access to Dobbies Academy

Thriving culture

Job summary

Dobbies Garden Centres is looking for Restaurant Customer Advisors to deliver an exceptional customer experience in our restaurants, help with food service, and support sales through engagement with customers and the Dobbies Club.

You will work in a fast-paced store environment, contribute to teamwork, and learn new skills while ensuring high standards of service and product knowledge across the store and restaurant areas.

Qualifications

• Customer-facing experience in a service or hospitality setting.
• Strong product knowledge and willingness to learn about dietary requirements.

Responsibilities

• Deliver excellent customer service across the store, handling transactions.
• Drive sales by promoting the Dobbies Club membership benefits.
• Answer customer queries with friendly, helpful product knowledge.
• Assist with store cleanliness and upkeep with the team.
• Support stock, till work, and other store tasks as required, including restaurant service.

Job description

Dobbies Garden Centres is looking for Restaurant Customer Advisors to deliver an exceptional customer experience in our restaurants, help with food service, and support sales through engagement with customers and the Dobbies Club.

You will work in a fast-paced store environment, contribute to teamwork, and learn new skills while ensuring high standards of service and product knowledge across the store and restaurant areas.