Guest Experience Runner - High-End Dining & Wine Service

Soho House & Co.; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Weekly pay

Team meal

Soho Friends

50% F&B discount

Staff room rates

Health plan

Dental plan

Birthday off

Cowshed/Soho Home discount

Charity days

Counselling

Training programs

Team events

Job summary

Soho House & Co. in London seeks a Runner to support the smooth flow between kitchen and front-of-house, delivering food and drinks promptly and keeping service areas clean and organized. You’ll be the crucial link ensuring members receive a superior dining experience.

You’ll assist waiting staff, deliver orders to tables, develop relationships with members, and work as part of a close-knit team in a high-end environment. Soho House offers weekly pay, staff meals, and generous staff perks.

Qualifications

• 2–3 years in a similar high-end dining environment
• Excellent food and beverage knowledge, including wine service
• Strong interpersonal and teamwork skills with a hands-on approach
• Confident, polished, and professional demeanour
• Exceptional communication and organisational skills
• Familiarity with POS systems and reservation software

Responsibilities

• Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members
• Maintain a spotless, pristine work environment
• Provides service to and is accountable for an assigned section
• Develop relationships with members to provide personalized service
• Polishing cutlery ensuring they are ready for service
• Preparing any additions to tables in advance (condiments, etc)
• Perform opening and closing procedures for stations
• Ensure all service equipment is handled carefully and stored correctly
• Maintain a spotless and pristine working environment
• Attend regular meetings with front and back of house teams about menu changes and tastings

Skills

Teamwork

Interpersonal skills

Communication

Food & beverage knowledge

Wine service

POS systems familiarity

Reservation software

Tools

POS systems

Reservation software

Job description

Soho House & Co. in London seeks a Runner to support the smooth flow between kitchen and front-of-house, delivering food and drinks promptly and keeping service areas clean and organized. You’ll be the crucial link ensuring members receive a superior dining experience.

You’ll assist waiting staff, deliver orders to tables, develop relationships with members, and work as part of a close-knit team in a high-end environment. Soho House offers weekly pay, staff meals, and generous staff perks.