Guest Experience Runner — Fast, Polished Service

Soho House; Greater London; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

50% Staff discount on Food & Drink

Staff Room Rates

Health Cash Plan (up to 2 dependents)

Dental Plan (up to 2 dependents)

Birthday Day Off after 1 year

Up to 50% Staff Discount on Cowshed/So

Soho Impact: 2 paid charity days

Free Counselling Sessions

Cookhouse Tonic training & events

Continuous personal/professional培训

Team Events

Job summary

Soho House requires a Runner to support service between kitchen and front-of-house, delivering food and drinks promptly and maintaining a clean, organized work area. You will assist waiting staff and ensure members receive a superior dining experience, acting as the link between kitchen/bar and floor.

You should have 2–3 years in a similar high-end dining environment, strong F&B knowledge, including wine service, and excellent interpersonal skills with a hands-on, professional demeanour.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Excellent food and beverage knowledge, including wine service.
• Strong interpersonal and teamwork skills with a hands-on approach.

Responsibilities

• Deliver food orders from kitchen to tables promptly.
• Assist waiting staff and ensure a superior member experience.
• Polish cutlery and prepare table add-ons in advance.
• Attend regular front- and back-of-house meetings and tastings.
• Maintain spotless, pristine work areas and service stations.

Skills

Food & beverage knowledge

Wine service

Interpersonal skills

Teamwork

Organisational skills

Communication

Tools

POS systems

Reservation software

Job description

Soho House requires a Runner to support service between kitchen and front-of-house, delivering food and drinks promptly and maintaining a clean, organized work area. You will assist waiting staff and ensure members receive a superior dining experience, acting as the link between kitchen/bar and floor.

You should have 2–3 years in a similar high-end dining environment, strong F&B knowledge, including wine service, and excellent interpersonal skills with a hands-on, professional demeanour.