Guest Experience Runner — High-End Dining

Soho House & Co; Little London; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

Soho Friends Membership

50% Staff discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off after 1 year

50% Staff Discount on Cowshed & Soho

2 paid charity days per year

Free Counselling Sessions

Cookhouse & House Tonic training

Continuous training

Team Events

Job summary

Soho House is looking for a friendly Runner to support the dining team in delivering exceptional service. You will move dishes and beverages from kitchen or bar to members, help maintain a spotless service area, and assist staff to ensure a superior guest experience.

Ideal candidates have 2–3 years in a high-end dining setting, strong knowledge of wine service, and excellent communication. This role offers weekly pay and extensive staff benefits across the Soho brand.

Qualifications

• High-end dining knowledge essential.
• Wine service knowledge preferred.
• Strong interpersonal and teamwork skills required.
• Confident, polished and professional demeanour.
• Excellent communication and organisational skills.

Responsibilities

• Deliver food and drinks from kitchen/bar to members’ tables promptly.
• Maintain a clean and organised service environment.
• Assist waiting staff and support front-of-house operations.
• Develop relationships with members to provide personalised service.
• Assist with opening/closing procedures and set-up of stations.

Skills

Wine service

Teamwork

Communication

Professional demeanour

Tools

POS systems

Job description

Soho House is looking for a friendly Runner to support the dining team in delivering exceptional service. You will move dishes and beverages from kitchen or bar to members, help maintain a spotless service area, and assist staff to ensure a superior guest experience.

Ideal candidates have 2–3 years in a high-end dining setting, strong knowledge of wine service, and excellent communication. This role offers weekly pay and extensive staff benefits across the Soho brand.