Guest Experience Receptionist - Aparthotel

Adagio Aparthotels; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted Accor rates

Learning programs through our Academie

Growth opportunities across properties

Job summary

Adagio Aparthotels in London seeks a Reception Team Member to warmly welcome guests from arrival through departure, ensuring a memorable stay. You will handle check-in/out, respond to requests, and promote hotel facilities with a proactive, guest-centric approach.

Join a supportive team with opportunities for career growth across the Adagio network and Accor’s global properties, while embracing the brand's hospitality standards and CSR commitments.

Qualifications

• Team spirit
• Guest oriented and service minded
• Well organised
• Has a strong sense of ethics, leads by example

Responsibilities

• Greet guests, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities and upsell where appropriate

Job description

Adagio Aparthotels in London seeks a Reception Team Member to warmly welcome guests from arrival through departure, ensuring a memorable stay. You will handle check-in/out, respond to requests, and promote hotel facilities with a proactive, guest-centric approach.

Join a supportive team with opportunities for career growth across the Adagio network and Accor’s global properties, while embracing the brand's hospitality standards and CSR commitments.