Reception Team Member

Adagio Aparthotels; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted Accor rates

Learning programs through our Academie

Growth opportunities across properties

Job summary

Adagio Aparthotels in London seeks a Reception Team Member to warmly welcome guests from arrival through departure, ensuring a memorable stay. You will handle check-in/out, respond to requests, and promote hotel facilities with a proactive, guest-centric approach.

Join a supportive team with opportunities for career growth across the Adagio network and Accor’s global properties, while embracing the brand's hospitality standards and CSR commitments.

Qualifications

• Team spirit
• Guest oriented and service minded
• Well organised
• Has a strong sense of ethics, leads by example

Responsibilities

• Greet guests, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities and upsell where appropriate

Job description

Adagio AparthotelsAdagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium. Company DescriptionAdagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium. Adagio London City East is home to 132 modern apartments. Our aparthotel is ideally located in the heart of London, right next to the Tower Of London and Tower Bridge Job DescriptionFirst impressions are everything! As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What Is In It For You

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Your experience and skills include:

• Team spirit
• Guest oriented and service minded
• Well organised
• Has a strong sense of ethics, leads by example

Our Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion