Guest Experience Lead - Restaurant & Bar

Holiday Inn London - Shepperton; Shepperton; In loco; GBP 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts across retail, restaurants,

Family and Friends discounts in hotels

Leisure Club / Gym free membership

Employee travel rate internationally

Free on-site parking

Free shift meals

Career progression opportunities in UK

Uniform provided

Flexible working hours

Descrizione del lavoro

Holiday Inn London - Shepperton is looking for a Restaurant & Bar Supervisor to lead service in the restaurant and bar, delivering exceptional guest experiences. You will work with kitchen and bar teams, driving service excellence while maintaining safety and cleanliness standards.

You will be energetic, able to thrive under pressure, and capable of building strong relationships with guests and colleagues to ensure consistent, high-quality Food & Beverage service across shifts.

Competenze

• Experience in Food & Beverage supervision or as a supervisory assistant seeking progression.
• A proven ability to deliver outstanding guest service under pressure.
• Ability to build relationships with guests and team members to drive service excellence.

Mansioni

• Supervise restaurant and bar operations to deliver exceptional service.
• Ensure guest safety and maintain high standards of cleanliness.
• Assist in managing labour costs and contributing to P&L awareness.
• Coordinate with kitchen and bar teams to deliver consistent Food & Beverage service.
• Inspire and lead operations teams to provide outstanding experiences across all moments of service.

Conoscenze

Customer experience

Thrive under pressure

Relationship building

Energetic

Descrizione del lavoro

Holiday Inn London - Shepperton is looking for a Restaurant & Bar Supervisor to lead service in the restaurant and bar, delivering exceptional guest experiences. You will work with kitchen and bar teams, driving service excellence while maintaining safety and cleanliness standards.

You will be energetic, able to thrive under pressure, and capable of building strong relationships with guests and colleagues to ensure consistent, high-quality Food & Beverage service across shifts.