Food Service Supervisor – Guest Experience Leader

Marriott London Heathrow; England; Vor Ort; GBP 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Free meals on duty

Uniform provided

Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training programs

Zusammenfassung

Marriott London Heathrow is seeking a dedicated Food Service Supervisor to lead by example across all F&B outlets, ensuring guest satisfaction with a positive, brand-aligned attitude. You will multitask across floor service, barista, and banqueting, while upholding hygiene standards and delivering exceptional hospitality.

You will support reservations, group enquiries and sales activities, collaborating with culinary teams to exceed guest expectations.

Qualifikationen

• Customer-facing role experience is preferred.
• Strong communication and interpersonal skills.
• Awareness of food safety and hygiene procedures.

Aufgaben

• Lead by example with a positive attitude and on-brand service across all F&B outlets.
• Multitask across floor service, bartending, barista, hosting, and banqueting activities.
• Ensure cleaning, sanitising and usage guidelines are followed for tables, chairs and equipment.
• Assist with guest enquiries, reservations and group bookings to drive revenue.
• Collaborate with culinary and back-of-house teams to exceed guest expectations.
• Maintain high standards of cleanliness and hygiene across F&B areas.

Kenntnisse

Customer service

Team leadership

Food safety

Communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Marriott London Heathrow is seeking a dedicated Food Service Supervisor to lead by example across all F&B outlets, ensuring guest satisfaction with a positive, brand-aligned attitude. You will multitask across floor service, barista, and banqueting, while upholding hygiene standards and delivering exceptional hospitality.

You will support reservations, group enquiries and sales activities, collaborating with culinary teams to exceed guest expectations.