Guest Experience Lead - Reception Host (Maternity Cover)

Point A Hotels; Glasgow; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Queensway Reward & Recognition Scheme

Annual Awards in London

Access toEachPerson, a high-street-dis

Access toStream, for flexible pay, etc

Friends & Family discounted rates

A fun, supportive, and inclusive team

Regular team events and social activit

Opportunities for career development

Job summary

Point A Hotels Glasgow is seeking a confident, guest-focused Reception Host Leader (maternity cover) to head the welcome at our city centre hotel, ensuring a warm arrival and smooth front-of-house experience.

As a leader on reception, you’ll manage shifts, resolve guest queries with care and uphold high service standards. You’ll work closely with the management team to keep daily plans on track and support a positive, inclusive team culture.

Job description

Point A Hotels Glasgow is seeking a confident, guest-focused Reception Host Leader (maternity cover) to head the welcome at our city centre hotel, ensuring a warm arrival and smooth front-of-house experience.

As a leader on reception, you’ll manage shifts, resolve guest queries with care and uphold high service standards. You’ll work closely with the management team to keep daily plans on track and support a positive, inclusive team culture.