Guest Experience Host – Warm Welcomes & Growth

Village Hotels; Bury; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted hotel stays

Wagestream wellbeing

High Street discounts

Birthday day off

Job summary

Village Hotels is seeking an energetic Reception Host who will be the face of our brand across our hotels in the United Kingdom. You will welcome guests, greet them with warmth, and handle self-check-in interactions with efficiency and a human touch.

We value personality and outlook over perfection, offering robust training and opportunities to grow within the team. Expect discount schemes, wellbeing support, and a culture that celebrates development and teamwork.

Qualifications

• No need for perfect CVs; personality matters and a bubbly, outgoing attitude is valued.

Responsibilities

• Guest focus: create a warm, human welcome and memorable farewell for every guest.
• Learn and operate the booking system; you will be on the floor, not behind a desk.
• Offer hospitality and support to guests during their stay, resolving issues with initiative.

Job description

Village Hotels is seeking an energetic Reception Host who will be the face of our brand across our hotels in the United Kingdom. You will welcome guests, greet them with warmth, and handle self-check-in interactions with efficiency and a human touch.

We value personality and outlook over perfection, offering robust training and opportunities to grow within the team. Expect discount schemes, wellbeing support, and a culture that celebrates development and teamwork.