Guest Experience Host - Premium Corporate Reception

Mitie; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mitie is seeking a Client Host in a prestige corporate setting to deliver warm, professional welcomes and seamless visitor experiences. This role extends beyond reception, focusing on hospitality, presentation and attentive service across the workplace and events spaces.

You will be visible and proactive, supporting colleagues and facilities teams while maintaining high presentation standards and confident use of Outlook and Teams to coordinate arrivals and meetings.

Qualifications

• Experience in customer service, hospitality or corporate reception.
• Exceptional communication and interpersonal skills.
• Immaculate personal presentation and attention to detail.
• A proactive 'how can I help?' approach to service.
• Confidence using workplace technology (Outlook, Teams etc.)

Responsibilities

• Deliver warm, professional welcomes to all visitors and colleagues.
• Manage visitor check-ins and ensure smooth arrivals and departures.
• Set up and reset meeting rooms and event spaces to required layouts.
• Maintain high presentation standards across reception and meeting areas.
• Proactively support the wider workplace and facilities teams.

Skills

Customer service

Hospitality

Corporate reception

Communication

Interpersonal skills

Proactive service

Office software (Outlook, Teams)

Tools

Outlook

Microsoft Teams

Job description

Mitie is seeking a Client Host in a prestige corporate setting to deliver warm, professional welcomes and seamless visitor experiences. This role extends beyond reception, focusing on hospitality, presentation and attentive service across the workplace and events spaces.

You will be visible and proactive, supporting colleagues and facilities teams while maintaining high presentation standards and confident use of Outlook and Teams to coordinate arrivals and meetings.