Client Host

Mitie; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mitie is seeking a Client Host in a prestige corporate setting to deliver warm, professional welcomes and seamless visitor experiences. This role extends beyond reception, focusing on hospitality, presentation and attentive service across the workplace and events spaces.

You will be visible and proactive, supporting colleagues and facilities teams while maintaining high presentation standards and confident use of Outlook and Teams to coordinate arrivals and meetings.

Qualifications

• Experience in customer service, hospitality or corporate reception.
• Exceptional communication and interpersonal skills.
• Immaculate personal presentation and attention to detail.
• A proactive 'how can I help?' approach to service.
• Confidence using workplace technology (Outlook, Teams etc.)

Responsibilities

• Deliver warm, professional welcomes to all visitors and colleagues.
• Manage visitor check-ins and ensure smooth arrivals and departures.
• Set up and reset meeting rooms and event spaces to required layouts.
• Maintain high presentation standards across reception and meeting areas.
• Proactively support the wider workplace and facilities teams.

Skills

Customer service

Hospitality

Corporate reception

Communication

Interpersonal skills

Proactive service

Office software (Outlook, Teams)

Tools

Outlook

Microsoft Teams

Job description

We are looking for a Client Host who delivers the warmth, professionalism and attention to detail typically found in five-star hospitality.

Based in a prestigious corporate workplace, you will be responsible for creating exceptional first impressions and ensuring every visitor and colleague experiences a seamless, welcoming environment.

This is more than reception - it is a hospitality-led role where service, presentation and attention to detail matter.

This Client Host role demands a high level of flexibility, mobility, and responsiveness. It is not a static or desk-based position, but rather one that requires you to be visible, proactive, and consistently present across the operation.

Main Duties

• Deliver warm, professional welcomes to all visitors and colleagues
• Manage visitor check-ins and ensure smooth arrivals and departures
• Set up and reset meeting rooms and event spaces to required layouts
• Maintain high presentation standards across reception and meeting areas
• Proactively support the wider workplace and facilities teams

What we are looking for

• Experience in customer service, hospitality or corporate reception
• Exceptional communication and interpersonal skills
• Immaculate personal presentation and attention to detail
• A proactive "how can I help?" approach to service
• Confidence using workplace technology (Outlook, Teams etc.)