Hospitality-Focused Corporate Receptionist

Mitie; Southampton; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

SIA licence training

Career progression

Professional environment

Job summary

Mitie is seeking a Corporate Receptionist in Southampton to be the face of a prestigious workplace. You will welcome visitors, manage registrations and passes, and help deliver a seamless visitor journey.

The role combines warm hospitality with professional business ambience, supporting meetings, events and daily operations. You will need excellent communication and presentation, the ability to handle multiple priorities, and a proactive, service-driven mindset.

Qualifications

• Experience in reception, hospitality or customer-facing roles.
• Excellent communication and interpersonal skills.
• Professional presentation with attention to detail.
• Proactive, positive and solution-focused mindset.
• Strong organisational skills and ability to multitask.
• Good working knowledge of Microsoft Outlook, Teams and Word.
• SIA licence preferred; training and support provided for the right candidate.

Responsibilities

• Provide a warm, professional welcome to visitors, colleagues and contractors.
• Manage visitor registrations, access passes and check-in/check-out.
• Create positive first impressions and ensure a seamless visitor experience.
• Support meeting room operations, events and visitor journeys.
• Respond to workplace queries and deliver excellent customer service.
• Maintain reception, meeting rooms and communal spaces to high standards.
• Support health, safety, security and emergency procedures.
• Act as an ambassador for the workplace with a hospitality-led approach.
• Collaborate with workplace, facilities and guest services teams to ensure seamless service.

Skills

Reception

Customer service

Hospitality

Communication

Tools

MS Outlook

Microsoft Teams

Word

Job description

Mitie is seeking a Corporate Receptionist in Southampton to be the face of a prestigious workplace. You will welcome visitors, manage registrations and passes, and help deliver a seamless visitor journey.

The role combines warm hospitality with professional business ambience, supporting meetings, events and daily operations. You will need excellent communication and presentation, the ability to handle multiple priorities, and a proactive, service-driven mindset.