Client Host

Mitie Group; City Of London; On-site; GBP 21,000 - 32,000; Full time

Job summary

Mitie Group in Central London is seeking a Client Host who delivers warmth, professionalism and attention to detail typical of five-star hospitality. Based in a prestigious corporate workplace, you will create exceptional first impressions and ensure every visitor and colleague experiences a seamless, welcoming environment.

This Client Host role goes beyond reception, focusing on service, presentation and proactive presence across the operation to support colleagues and facilities teams.

Qualifications

• Experience in customer service, hospitality or corporate reception.
• Exceptional communication and interpersonal skills.
• Immaculate personal presentation and attention to detail.
• A proactive "how can I help?" approach to service.
• Confidence using workplace technology (Outlook, Teams etc.)

Responsibilities

• Deliver warm, professional welcomes to all visitors and colleagues
• Manage visitor check-ins and ensure smooth arrivals and departures
• Set up and reset meeting rooms and event spaces to required layouts
• Maintain high presentation standards across reception and meeting areas
• Proactively support the wider workplace and facilities teams

Skills

Customer service

Hospitality

Interpersonal skills

Communication

Proactive service

Tools

Outlook

Microsoft Teams

Job description

Job Overview

Client Host

Location: Central London

We are looking for a Client Host who delivers the warmth, professionalism and attention to detail typically found in five-star hospitality.

Based in a prestigious corporate workplace, you will be responsible for creating exceptional first impressions and ensuring every visitor and colleague experiences a seamless, welcoming environment.

This is more than reception - it is a hospitality-led role where service, presentation and attention to detail matter.

This Client Host role demands a high level of flexibility, mobility, and responsiveness. It is not a static or desk-based position, but rather one that requires you to be visible, proactive, and consistently present across the operation.

Main Duties

• Deliver warm, professional welcomes to all visitors and colleagues
• Manage visitor check-ins and ensure smooth arrivals and departures
• Set up and reset meeting rooms and event spaces to required layouts
• Maintain high presentation standards across reception and meeting areas
• Proactively support the wider workplace and facilities teams

What we are looking for

• Experience in customer service, hospitality or corporate reception
• Exceptional communication and interpersonal skills
• Immaculate personal presentation and attention to detail
• A proactive "how can I help?" approach to service
• Confidence using workplace technology (Outlook, Teams etc.)