Guest Experience Host – Part-Time, Growth in Hospitality

easyHotel; Manchester; On-site; GBP 14,000 - 20,000; Part time

Benefits offered by this job

Eye Test Voucher

Bike to work scheme

Life Assurance

Staff discount on hotel stay

Social events

Job summary

easyHotel is recruiting a Team Member for our Manchester hotel on a part-time, permanent basis. You will help ensure guests have a great experience when staying with us, handling guest queries, inspecting rooms, and supporting daily operations. A competitive hourly salary of £12.30 is offered, with potential bonuses.

The role requires hospitality experience, fluency in English, and a valid Right to Work in the UK. An international team environment and staff benefits are provided.

Qualifications

• Previous hospitality experience.
• Fluent English is required.
• Must hold a valid Right to Work in the UK.

Responsibilities

• Be the first point of contact for the guest experience.
• Deal with guest queries and complaints.
• Inspect rooms and communicate issues to maintenance or housekeeping.
• Support day-to-day operations and ensure smooth processes.
• Contribute to positive guest experiences and 5* reviews.
• Operate the Apaleo hotel booking system.

Skills

Fluent English

Hospitality experience

Job description

easyHotel is recruiting a Team Member for our Manchester hotel on a part-time, permanent basis. You will help ensure guests have a great experience when staying with us, handling guest queries, inspecting rooms, and supporting daily operations. A competitive hourly salary of £12.30 is offered, with potential bonuses.

The role requires hospitality experience, fluency in English, and a valid Right to Work in the UK. An international team environment and staff benefits are provided.