Guest Experience Host – Flexible Hours & Growth Prospects

EASYHOTEL.COM; Birmingham; On-site; GBP 14,000 - 20,000; Part time

Benefits offered by this job

Eye Test Vouchers

Bike to work scheme

Life Assurance scheme

Staff discount on hotel stay

Pension

Training and development opportunities

Employee Assistance Programme

Job summary

easyHotel is recruiting a Team Member for our XXX hotel. You will be the first point of contact for guests, assist with day-to-day operations, and help ensure guests have a great experience during their stay.

Fluency in English and hospitality experience are required, plus a valid Right to Work. The role offers a competitive hourly salary, bonus potential, and opportunities to grow within an international team.

Qualifications

• Previous hospitality experience
• Fluent in English
• Must hold a valid Right to Work

Responsibilities

• Happy with flexible working
• Support with day to day operations
• Be the first point of contact for the guest experience
• Dealing with guest queries and complaints
• Inspecting rooms and communicating to maintenance or housekeeping with any issues
• Ensuring positive guest experiences, resulting in 5* reviews
• Ensuring smooth process through Apaleo (hotel booking system)

Skills

Hospitality experience

Fluent English

Right to Work

Job description

easyHotel is recruiting a Team Member for our XXX hotel. You will be the first point of contact for guests, assist with day-to-day operations, and help ensure guests have a great experience during their stay.

Fluency in English and hospitality experience are required, plus a valid Right to Work. The role offers a competitive hourly salary, bonus potential, and opportunities to grow within an international team.