Guest Experience Receptionist – Hotel (Part-Time)

Holiday-Inn; Manchester; Sur place; GBP 22 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Worldwide employee discounts at IHG

Hotel discounts across Axiom hotels (F

28 days holiday including bank hols

Discounts across retail, restaurants,

Employee Assistance Line for wellbeing

Wagestream access for instant pay

Annual stayover after 1 year

Training and progression opportunities

Referral bonus £250

Length of service awards

Résumé du poste

Axiom Hospitality’s Holiday Inn Manchester Mediacityuk is seeking a Receptionist to join a fast-paced front desk team in Manchester. You will warmly greet guests, manage check-in/check-out, and handle guest inquiries to ensure a superior service experience.

The role offers part-time hours with competitive benefits and opportunities for development within a growing hospitality group. Daily duties include face-to-face and phone-based guest support and delivering reliable, friendly service.

Qualifications

• Experience in front desk or guest-facing roles is preferred.
• Strong communication and interpersonal skills.
• Ability to handle guest requests with courtesy and efficiency.

Responsabilités

• Greet guests warmly and check them in/out with efficiency.
• Answer calls and respond to guest inquiries professionally.
• Maintain front desk standards and support other hotel operations as needed.

Connaissances

Customer service

Communication

Professionalism

Description du poste

Axiom Hospitality’s Holiday Inn Manchester Mediacityuk is seeking a Receptionist to join a fast-paced front desk team in Manchester. You will warmly greet guests, manage check-in/check-out, and handle guest inquiries to ensure a superior service experience.

The role offers part-time hours with competitive benefits and opportunities for development within a growing hospitality group. Daily duties include face-to-face and phone-based guest support and delivering reliable, friendly service.