Part-Time Guest Experience Host - Flexible, Growth & Perks

Easyhotel Plc; Manchester; On-site; GBP 14,000 - 20,000; Part time

Benefits offered by this job

Eye Test Vouchers

Bike to work scheme

Life Assurance scheme

Staff discount on hotel stay

Pension

Training and development opportunities

Employee Assistance Programme

Job summary

easyHotel in Manchester is seeking a Team Member for a part-time, permanent position. The role offers a competitive salary of £12.30 per hour and focuses on delivering excellent guest experiences.

You will be the first point of contact for guests, handle queries and complaints, and support day-to-day operations while maintaining high standards. Experience in hospitality and a valid Right to Work are required.

Qualifications

• Previous hospitality experience.
• Fluent in English.
• Must hold a valid Right to Work.

Responsibilities

• Be flexible with working hours.
• Assist with day-to-day operations.
• Be the first point of contact for guests.
• Handle guest queries and complaints.
• Inspect rooms and communicate issues to maintenance or housekeeping.
• Help ensure positive guest experiences and 5-star reviews.
• Ensure smooth processes using the Apaleo hotel booking system.

Skills

Hospitality experience

Fluent English

Tools

Apaleo

Job description

easyHotel in Manchester is seeking a Team Member for a part-time, permanent position. The role offers a competitive salary of £12.30 per hour and focuses on delivering excellent guest experiences.

You will be the first point of contact for guests, handle queries and complaints, and support day-to-day operations while maintaining high standards. Experience in hospitality and a valid Right to Work are required.