Guest Experience Host — Hotel & Spa (Part-Time)

China Fleet Country Club Ltd.; Saltash; On-site; GBP 10,000 - 40,000; Part time

Job summary

A country club in the UK is seeking a Part-Time Hotel and Spa Receptionist to provide exceptional customer service. Responsibilities include welcoming guests, managing reservations, and checking in and out guests. Ideal candidates should have basic computer skills, preferably with Microsoft Word, Excel, and Outlook. Benefits include free use of club facilities, free parking, and employee discounts. Applicants should be prepared for evening and weekend shifts, totaling 12.5 hours a week.

Benefits

Free use of the facilities including golf

Free parking

Employee assistance programme

Access to a discount platform

Discounts throughout the club

Free warm up driving range balls

Learning and development opportunities

Qualifications

• Computer literate with knowledge of Microsoft Office preferred.
• Previous hotel or spa reception experience preferred but not essential.
• Strong customer service skills required.

Responsibilities

• Meet and greet guests as they arrive.
• Handle reservations and check guests in and out.
• Manage bookings for Spa treatments.

Skills

Customer service

Computer literacy

Communication skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A country club in the UK is seeking a Part-Time Hotel and Spa Receptionist to provide exceptional customer service. Responsibilities include welcoming guests, managing reservations, and checking in and out guests. Ideal candidates should have basic computer skills, preferably with Microsoft Word, Excel, and Outlook. Benefits include free use of club facilities, free parking, and employee discounts. Applicants should be prepared for evening and weekend shifts, totaling 12.5 hours a week.