Guest Experience Host — Fun Center

Tenpin Ltd; Chester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling for family and friends

Free food

Enhanced Maternity/Paternity/Adoption

Medicash Health Care

Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance - 2x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Career Development

Job summary

Tenpin Ltd in the United Kingdom (Chester area) is seeking a Customer Service Assistant to provide an outstanding guest experience across our leisure centre. You will manage bookings, answer enquiries, identify sales opportunities and help run events, including food and beverage service and keeping the venue clean and welcoming.

You will work across departments from Laser Arena to Escape Rooms and karaoke rooms, with responsibilities including hosting children's parties and delivering

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced leisure environment.
• Fully flexible, including evenings and weekends.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean.
• Work across departments, including Laser Arena, Escape Rooms, karaoke rooms, and children's parties.

Skills

Customer service

Communication skills

Team player

Flexible availability

Job description

Tenpin Ltd in the United Kingdom (Chester area) is seeking a Customer Service Assistant to provide an outstanding guest experience across our leisure centre. You will manage bookings, answer enquiries, identify sales opportunities and help run events, including food and beverage service and keeping the venue clean and welcoming.

You will work across departments from Laser Arena to Escape Rooms and karaoke rooms, with responsibilities including hosting children's parties and delivering