Hotel Housekeeping: Create Welcoming Stays

Greene King; Lamesley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Career progression across brands

Employee discounts 33%/15%

Employee assistance program

Maternity and paternity policies

Menopause Friendly Employer

Greene King Inns/hotels discounts 50%/

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King, home to Chef & Brewer pubs, is hiring Hotel Staff to ensure the cleanliness, comfort and safety of guest rooms and public areas. You’ll deliver a warm welcome, handle enquiries and keep front of house running smoothly.

Join a team that values service, teamwork and development across brands; enjoy employee discounts, pension contributions and other rewards that recognise your effort. This is a hands-on role in busy pubs where guest experience is paramount.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Job description

Greene King, home to Chef & Brewer pubs, is hiring Hotel Staff to ensure the cleanliness, comfort and safety of guest rooms and public areas. You’ll deliver a warm welcome, handle enquiries and keep front of house running smoothly.

Join a team that values service, teamwork and development across brands; enjoy employee discounts, pension contributions and other rewards that recognise your effort. This is a hands-on role in busy pubs where guest experience is paramount.