Guest Experience Host - Front of House

BaxterStorey; Cambridge; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Bespoke training and development

Apprenticeships for all levels

Pension and life insurance

Perkbox discounts (high street, cinema

Employee assistance programme

Cycle to work scheme

28 days holiday including bank

Birthday off

3 volunteering days

3 days grandparent leave

Enhanced maternity leave 24 weeks

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Wellbeing hub

Job summary

BaxterStorey in Cambridge is hiring a Front of House General Assistant. You will serve guests with friendly, professional service and support a collaborative team to maintain high dining standards.

We offer bespoke training, pension, holidays, wellbeing support, and a welcoming, inclusive workplace where growth is encouraged. Join us to deliver exceptional hospitality and build your career with a trusted hospitality partner.

Qualifications

• Contagious passion for food and/or customer service.
• Collaborative and inclusive team environment.
• Solution-oriented mindset when facing challenges.
• Previous experience in a similar role is a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to BaxterStorey core values.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer service – address guest questions and concerns courteously.
• Teamwork – collaborate with colleagues to ensure smooth operations.
• Adherence to Regulations – comply with health and safety and location guidelines.
• Cleanliness – maintain kitchen and dining areas to hygiene standards.

Skills

Passion for food

Team player

Problem solving

Hospitality experience

Food safety knowledge

Core values alignment

Job description

BaxterStorey in Cambridge is hiring a Front of House General Assistant. You will serve guests with friendly, professional service and support a collaborative team to maintain high dining standards.

We offer bespoke training, pension, holidays, wellbeing support, and a welcoming, inclusive workplace where growth is encouraged. Join us to deliver exceptional hospitality and build your career with a trusted hospitality partner.