Hospitality & Guest Experience Associate

WSH Group; Wantage; Presencial; GBP 21 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training & development

Apprenticeships

Pension & life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Resumo da oferta

BaxterStorey in Wantage is seeking a General Assistant to deliver outstanding hospitality and service. You will serve food and beverages to guests, assist with their needs, and work with a friendly team to create memorable experiences.

We invest in your development with ongoing training, a supportive, inclusive environment, and clear opportunities for growth. We value teamwork, safety, and a positive attitude, inviting applicants passionate about food and customer service.

Qualificações

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to BaxterStorey core values.

Responsabilidades

• Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Conhecimentos

Customer service

Teamwork

Adaptability

Food service experience

Food safety knowledge

Descrição da oferta de emprego

BaxterStorey in Wantage is seeking a General Assistant to deliver outstanding hospitality and service. You will serve food and beverages to guests, assist with their needs, and work with a friendly team to create memorable experiences.

We invest in your development with ongoing training, a supportive, inclusive environment, and clear opportunities for growth. We value teamwork, safety, and a positive attitude, inviting applicants passionate about food and customer service.