Guest Experience Host

WSH Group; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

28 days holiday incl. BH

Birthday holiday

Volunteer days

Grandparent leave

Maternity leave (24 weeks enhanced)

Discounts via Perkbox

Wellbeing hub

Cycle to work

Free meals on shift

Pension and life insurance

Job summary

BaxterStorey is seeking a personable Hospitality Assistant to contribute to exceptional guest experiences in our restaurant setting. You will assist with daily service, welcome guests, and support both front-of-house and back-of-house teams while maintaining food safety standards.

We offer a comprehensive benefits package and development opportunities within a supportive, inclusive environment. Join us to help create memorable hospitality moments and grow your career in a renowned hospitality

Qualifications

• Previous experience in food service or hospitality.
• Good communication and teamwork skills.
• Attention to detail in food safety and service.
• Ability to adapt to busy service periods and guest needs.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Assist with the delivery of daily service at our restaurant, ensuring smooth operations during service periods.
• Welcome guests with a friendly demeanor and provide outstanding customer service.
• Support front-of-house and back-of-house teams to maintain seamless service flow.
• Maintain high standards of food safety and sanitation at all times.
• Attend to details in setup, service, and breakdown of dining areas.
• Communicate effectively with team members to coordinate tasks and resolve challenges.
• Adapt quickly to changing priorities and contribute solutions to operational challenges.
• Support the team in creating a collaborative and inclusive work environment.
• Perform additional duties as assigned to support daily restaurant operations.

Skills

Food service experience

Collaborative team

Attention to detail

Strong communication

Problem solving

Job description

BaxterStorey is seeking a personable Hospitality Assistant to contribute to exceptional guest experiences in our restaurant setting. You will assist with daily service, welcome guests, and support both front-of-house and back-of-house teams while maintaining food safety standards.

We offer a comprehensive benefits package and development opportunities within a supportive, inclusive environment. Join us to help create memorable hospitality moments and grow your career in a renowned hospitality