Guest Experience Host - Front Desk & Local City Tips

W Hotels; Greater London; Vor Ort; GBP 15.000 - 22.000; Vollzeit

Benefits dieser Stelle

Meals provided

Service charge

Training resources

Apprenticeships

Holiday 28 days

Uniform provided

Pension scheme

Wellbeing resources

Awards & recognition

Discounts (BenefitHub)

Zusammenfassung

W London is seeking a Welcome Desk Agent to join the front desk team at 10 Wardour Street, London. You will manage check-ins and check-outs, assign rooms and issue keys, handle various payment types, and ensure service standards are followed from arrival to departure.

You will be the first point of contact for guests, providing local knowledge, personalizing the Whatever/Whenever experience, and collaborating with other departments to create memorable stays.

Jobbeschreibung

W London is seeking a Welcome Desk Agent to join the front desk team at 10 Wardour Street, London. You will manage check-ins and check-outs, assign rooms and issue keys, handle various payment types, and ensure service standards are followed from arrival to departure.

You will be the first point of contact for guests, providing local knowledge, personalizing the Whatever/Whenever experience, and collaborating with other departments to create memorable stays.