Guest Experience Host - Front Desk (24/7 Casino)

Grosvenor Casinos; Leeds; On-site; GBP 12,000 - 17,000; Full time

Job summary

Grosvenor Casinos in Leeds is seeking a friendly Receptionist to set the tone for guests from the moment they arrive.

You will greet visitors, handle front desk duties and create a warm, engaging atmosphere in our 24/7 casino environment.

The role requires a confident communicator with hospitality experience, flexibility to work nights and weekends, and a genuine customer service mindset, with the chance to grow within the business.

Qualifications

• Experience of working in hospitality.
• Flexibility to work night shifts and weekends in a 24/7 casino environment.
• Must be 18 years of age or older and have the right to work in the UK.

Responsibilities

• Greet guests warmly and manage front desk interactions with professionalism.
• Provide a high level of service in a busy casino environment.
• Ensure guests feel valued and comfortable from arrival through departure.

Job description

Grosvenor Casinos in Leeds is seeking a friendly Receptionist to set the tone for guests from the moment they arrive.

You will greet visitors, handle front desk duties and create a warm, engaging atmosphere in our 24/7 casino environment.

The role requires a confident communicator with hospitality experience, flexibility to work nights and weekends, and a genuine customer service mindset, with the chance to grow within the business.