Guest Experience Host - 24/7 Casino Front Desk

Rank Group; Greater London; On-site; GBP 18,000 - 28,000; Full time

Job summary

Rank Group is seeking a Receptionist to set the tone for guests as they enter venues. You will greet guests warmly, ensure a positive first impression, and help create an engaging atmosphere throughout the visit.

The role requires a hospitality mindset, strong social skills, and a genuine care for guests. Night shifts and weekend work are part of the expectations in a 24/7 casino environment.

Qualifications

• Experience in hospitality or similar customer-facing role.
• Flexible to night shifts and weekends.
• Must be 18+ and eligible to work in the UK.

Responsibilities

• Welcome guests warmly and deliver high-quality service.
• Create engaging atmosphere and memorable experience for guests.

Skills

Hospitality experience

Customer service

Night shift flexibility

Job description

Rank Group is seeking a Receptionist to set the tone for guests as they enter venues. You will greet guests warmly, ensure a positive first impression, and help create an engaging atmosphere throughout the visit.

The role requires a hospitality mindset, strong social skills, and a genuine care for guests. Night shifts and weekend work are part of the expectations in a 24/7 casino environment.