Guest Experience Host — Casino (Night & Weekend Shifts)

Rank Group; Broadstairs; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rank Group, a leading entertainment and gaming brand in the UK, is seeking a Receptionist to set the tone for guests as they enter the casino. You will greet guests with a friendly smile, guide them through their visit, and help create a lively, welcoming atmosphere.

You will need a passion for hospitality, experience in customer service, and flexibility to work 24/7 shifts including nights and weekends, to ensure every guest feels valued throughout their stay.

Qualifications

• Must have a positive, can-do attitude.
• Experience in hospitality or customer service.
• Flexibility to work nights and weekends.
• Must be 18+ and eligible to work in the UK.

Responsibilities

• Greet guests warmly and set a positive first impression.
• Create a memorable atmosphere and entertain guests as needed.
• Ensure interactions are enjoyable and guests feel valued.

Skills

Interpersonal skills

Hospitality experience

Customer-focused

Job description

Rank Group, a leading entertainment and gaming brand in the UK, is seeking a Receptionist to set the tone for guests as they enter the casino. You will greet guests with a friendly smile, guide them through their visit, and help create a lively, welcoming atmosphere.

You will need a passion for hospitality, experience in customer service, and flexibility to work 24/7 shifts including nights and weekends, to ensure every guest feels valued throughout their stay.