Guest Experience Team Member (Weekend Shifts)

Hollywood Bowl; Livingston; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Apprenticeship programmes

In-house management training

Optional pension plan

Additional days holiday with service

Training and development

Free game vouchers each month

Staff discounts 30% off food and drink

Job summary

Hollywood Bowl Group is seeking enthusiastic Team Members to join our centres across the UK. You’ll welcome guests, support events and serve food and drinks while delivering great value experiences.

You may also support kitchen operations and contribute to a fast-paced, energetic team environment. We offer apprenticeship programmes, an in-house management training track, a pension option, extended holiday for length of service, and incentives like monthly game vouchers and staff discounts.

Qualifications

• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

Responsibilities

• Greet customers at reception and welcome them into the centre
• Host parties on the lanes or serve food & drink from the bar/diner
• Provide friendly, efficient service to guests and resolve issues quickly
• Assist in the kitchen if required and support centre operations

Job description

Hollywood Bowl Group is seeking enthusiastic Team Members to join our centres across the UK. You’ll welcome guests, support events and serve food and drinks while delivering great value experiences.

You may also support kitchen operations and contribute to a fast-paced, energetic team environment. We offer apprenticeship programmes, an in-house management training track, a pension option, extended holiday for length of service, and incentives like monthly game vouchers and staff discounts.