Guest Experience Host — Entertainment Centre

Harri; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Tenpin Treats

Free bowling for family and friends

Free food

Long Service Awards

Employee Assistance Programme

Job summary

Tenpin in Greater London is recruiting a Customer Service Assistant to welcome guests, manage reception bookings and enquiries, and identify sales opportunities. You will host events, assist across Laser Arena and Escape Room experiences, and keep the centre clean and welcoming.

You should be friendly, efficient and proactive, with strong customer interactions as a priority. The role offers a lively, family-friendly environment with great team support and training.

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced, fun environment.
• Fully flexible, including evenings and weekends.

Responsibilities

• Provide an excellent customer experience by handling bookings and enquiries.
• Host events and assist across departments (Laser Arena, Escape Room, karaoke rooms).
• Serve food and drinks and keep the centre clean and welcoming.

Skills

Customer service

Communication

Team player

Flexible hours

Job description

Tenpin in Greater London is recruiting a Customer Service Assistant to welcome guests, manage reception bookings and enquiries, and identify sales opportunities. You will host events, assist across Laser Arena and Escape Room experiences, and keep the centre clean and welcoming.

You should be friendly, efficient and proactive, with strong customer interactions as a priority. The role offers a lively, family-friendly environment with great team support and training.