Guest Experience Host — Dynamic Entertainment Centre

Tenpin; Manchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Tenpin Treats – Retailer discounts and

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adopton

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin in Manchester is seeking a Customer Service Assistant to join our fun entertainment venue. You will help guests with reception bookings, answer questions, and support events across our Laser Arena, Escape Rooms, Karaoke, and more.

You should be confident, energetic and ready to work evenings and weekends. No previous experience required—full training provided in a lively team environment.

Qualifications

• Determined, enthusiastic and able to work in a fast-paced environment.
• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player.

Responsibilities

• Provide excellent customer experience by managing reception bookings.
• Answer enquiries and identify sales opportunities.
• Host events, serve food and drinks.
• Keep the centre clean, welcoming and running smoothly.

Skills

Determined

Enthusiastic

Flexible

Approachable

Job description

Tenpin in Manchester is seeking a Customer Service Assistant to join our fun entertainment venue. You will help guests with reception bookings, answer questions, and support events across our Laser Arena, Escape Rooms, Karaoke, and more.

You should be confident, energetic and ready to work evenings and weekends. No previous experience required—full training provided in a lively team environment.