Guest Experience & Facilities Assistant

CBRE; Greater London; On-site; GBP 23,000 - 27,000; Full time

Job summary

CBRE in London is seeking an As Facilities Assistant to support day-to-day operations of Facilities Services, delivering high-quality customer experiences, and keeping the office running smoothly with reception duties and admin tasks.

You will be proactive, IT-literate, fluent in English, and able to respond to safety and security concerns, coordinate with clients and suppliers, and contribute to a positive workplace culture during the 1-year fixed-term contract.

Qualifications

• Fluent English in spoken and written form.
• Strong interpersonal and verbal communication skills.
• Proactive problem-solving with initiative.
• High level of IT literacy.
• Experience in hospitality or corporate front-of-house is preferred.

Responsibilities

• Enhance safety culture by logging hazards and closing actions.
• Manage access control and report safety concerns to safeguard spaces.
• Support emergency preparedness and conduct monthly compliance tasks and site audits.
• Maintain a pristine reception area and ensure issues are logged and resolved.
• Provide high-class service, assist visitors with badgeing and inquiries.
• Build relationships with clients, colleagues and suppliers to improve operations.
• Support new initiatives and CBRE's contract delivery.
• Participate in CBRE's Performance Management and development plans.

Skills

Fluent English

Interpersonal skills

IT literacy

Customer service experience

Problem solving

Tools

Microsoft Office

Job description

CBRE in London is seeking an As Facilities Assistant to support day-to-day operations of Facilities Services, delivering high-quality customer experiences, and keeping the office running smoothly with reception duties and admin tasks.

You will be proactive, IT-literate, fluent in English, and able to respond to safety and security concerns, coordinate with clients and suppliers, and contribute to a positive workplace culture during the 1-year fixed-term contract.