Facilities Assistant

CBRE; Manchester; On-site; GBP 21,000 - 28,000; Full time

Job summary

CBRE Global Workplace Solutions is recruiting a Facilities Assistant to join the team located in Manchester. The successful candidate will ensure effective delivery of facilities services including Reception, Couriers, Stationery, Mail, Meeting room management, Audio visual equipment, Housekeeping, Reprographics, Goods in/out, archiving and general office services.

The role focuses on greeting visitors, providing badges, coordinating site inductions, logging goods, managing conference room

Qualifications

• Previous experience within the Facilities Management industry.
• Experience within Customer Services.
• Excellent telephone and email manner.
• Highly organised with a structured approach.
• Computer literate, preferably some data entry experience.
• Demonstrate a natural passion and understanding of quality customer service.

Responsibilities

• Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner.
• Greet visitors; provide correct badges to visitors. Provide assistance and guidance to visitors as required.
• Liaise with Landlord to ensure overall service to users in the building is maintained.
• Maintain security and safety standards as required.
• Undertake daily building walkthroughs and support meeting room checks.
• Coordinate site inductions.
• To log all outgoing goods and incoming goods for tracking purposes.
• Administer the booking system for conference rooms and workrooms.
• To manage the centralized stationery stores, including printer paper, and to maintain the additional stationery orders and records.
• Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.

Skills

Facilities management

Customer service

Telephone etiquette

Organization

Data entry

Computer literacy

Quality customer service

Job description

CompanyProfile

CBRE is theglobal leader in real estate services and leverages the industry's mostpowerful knowledge base to meet the commercial real estate needs of its clientsworldwide. Our vision is to be the preeminent, vertically integrated, globallycapable real estate service firm. Globally we employ over 70,000 employees andoperate in 48 countries.

CompanyProfile

CBRE is theglobal leader in real estate services and leverages the industry's mostpowerful knowledge base to meet the commercial real estate needs of its clientsworldwide. Our vision is to be the preeminent, vertically integrated, globallycapable real estate service firm. Globally we employ over 70,000 employees andoperate in 48 countries.

Job Title: FacilitiesAssistant

CBRE Global Workplace Solutions is aleading global provider of integrated facilities and corporate real estatemanagement. We are recruiting a Facilities Assistant to join the team locatedin Manchester.

The successful candidate will ensureeffective delivery of facilities services including Reception, Couriers,Stationery, Mail, Meeting room management, Audio visual equipment,Housekeeping, Reprographics, Goods in/out, archiving and general office services.

Role Summary

• Ensure visitors/calls are dealt within a welcoming, courteous and professional manner.
• Greet visitors; provide correctbadges to visitors. Provide assistance and guidance to visitors as required.
• Liaise with Landlord to ensureoverall service to users in the building is maintained.
• Maintain security and safetystandards as required.
• Undertake daily buildingwalkthroughs and support meeting room checks in accordance with localprocesses. Ensure all walkthroughs are documented and actions highlighted.
• Carry out monthly workplaceinspections.
• Coordination of site inductions.
• To log all outgoing goods andincoming goods for tracking purposes.
• Administer the booking system forconference rooms and workrooms
• To manage the centralized stationerystores, including printer paper, and to maintain the additional stationeryorders & records.
• Follow all Health & Safety andEnvironmental requirements that are defined on work instructions orcommunicated in training.

Experience Required

• Previousexperience within the Facilities Management industry preferrable.
• Experiencewithin Customer Services.
• Excellenttelephone and email manner.
• Highlyorganised with a structured approach.
• Computerliterate, preferably some data entry experience.
• Demonstratea natural passion and understanding of quality customer service.