Facilities & Front Desk Assistant — Guest Experience

CBRE Group, Inc.; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

CBRE Group, Inc. is seeking a proactive Facilities Assistant in Greater London to support day-to-day operations of our facilities services and deliver high-quality guest experiences. You will maintain reception standards, log safety tasks, assist with health & safety, and help coordinate office administration and ad hoc service requests.

A customer-focused mindset and IT literacy are essential. The role emphasises professionalism, teamwork, and a proactive approach to improving service delivery

Qualifications

• Fluent English communication, written and spoken.
• Basic IT literacy and familiarity with office software.
• Understanding of health & safety practices in a workplace.

Responsibilities

• Maintain a pristine reception area and professional appearance.
• Log hazards, manage actions, and monitor safety tasks.
• Support access control, incidents, and emergency preparedness.
• Coordinate reception and provide high-quality guest experiences.
• Assist with administrative tasks and ad hoc service requests.
• Collaborate with clients, colleagues and suppliers to improve operations.

Skills

Customer service

IT literacy

Health & safety

English fluency

Interpersonal skills

Job description

CBRE Group, Inc. is seeking a proactive Facilities Assistant in Greater London to support day-to-day operations of our facilities services and deliver high-quality guest experiences. You will maintain reception standards, log safety tasks, assist with health & safety, and help coordinate office administration and ad hoc service requests.

A customer-focused mindset and IT literacy are essential. The role emphasises professionalism, teamwork, and a proactive approach to improving service delivery