Facilities Operations Lead

CBRE Group, Inc.; Greater London; On-site; GBP 40,000 - 65,000; Full time

Job summary

CBRE Group, Inc. in London is seeking an Assistant Facilities Manager to lead the team coordinating with clients, vendors and contractors to ensure work orders are completed efficiently and effectively.

You will supervise staff, review work orders, and support management with performance reporting and operations oversight. The role emphasizes CBRE's values and requires strong accounting fundamentals and strong MS Office skills.

Qualifications

• 5+ years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• Thorough understanding of accounting fundamentals required.
• In-depth understanding of processes, procedures, systems, and related concepts.
• Ability to explain complex concepts or sensitive information.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills with the ability to calculate percentages, discounts, and markups.

Responsibilities

• Provide supervision, performance reviews, and mentorship to team members.
• Resolve complex problems and identify approaches to achieve team objectives.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model CBRE RISE values.
• Guide team through basic knowledge of practices and procedures.
• Work to build consensus.
• Be point of contact for escalated communications between landlord, tenants, and service providers.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create progress status reports for management.
• Review all work orders, proposals and paperwork for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve problems with little precedent.
• Suggest improvements to existing processes and solutions.

Skills

Supervisory experience

Excellent organizational skills

Advanced math skills

Ability to explain complex concepts

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

CBRE Group, Inc. in London is seeking an Assistant Facilities Manager to lead the team coordinating with clients, vendors and contractors to ensure work orders are completed efficiently and effectively.

You will supervise staff, review work orders, and support management with performance reporting and operations oversight. The role emphasizes CBRE's values and requires strong accounting fundamentals and strong MS Office skills.