Guest Experience Coordinator (Temp) - Leeds

Total Facilities Recruitment Limited; Leeds; On-site; GBP 18,000 - 20,000; Full time

Job summary

Total Facilities Recruitment Limited in Leeds is seeking a receptionist for a temporary contract. You will be part of the front of house team on the ground floor, greeting tenants and visitors and performing administrative duties to support a smooth building experience.

The role operates on a 7am-6pm schedule, Monday to Friday, with responsibilities including answering calls and emails, booking meeting rooms, sign-in of visitors, and maintaining a welcoming environment for occupants and guests.

Qualifications

• Experience working in customer facing corporate environments.
• Experience carrying out temporary assignments.
• Excellent communication skills.
• IT literate and proficient with common software applications.

Responsibilities

• Welcome tenants and guests to deliver a five-star service.
• Answer calls and emails promptly and professionally.
• Assist with queries from occupants and guests and help resolve issues.
• Sign in visitors and provide directions within the building.
• Show tenants and guests to available hot desks and meeting rooms.
• Book, prepare, and clear meeting rooms as required.
• Report issues to Front of House Manager and Facilities Management teams.
• Keep the front of house area tidy and stocked, replenish kitchens.

Skills

Customer facing

Excellent communication

IT literate

Temporary assignments experience

Job description

Total Facilities Recruitment Limited in Leeds is seeking a receptionist for a temporary contract. You will be part of the front of house team on the ground floor, greeting tenants and visitors and performing administrative duties to support a smooth building experience.

The role operates on a 7am-6pm schedule, Monday to Friday, with responsibilities including answering calls and emails, booking meeting rooms, sign-in of visitors, and maintaining a welcoming environment for occupants and guests.