Cover Receptionist

LAH Property Marketing; Leeds; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Contributory Pension Scheme

Life Assurance

Wellness scheme

Job summary

LAH Property Marketing is seeking a dynamic Front of House Reception – Cover Representative to provide temporary reception cover in Leeds. You will welcome clients and tenants, manage visitors, couriers, and deliveries, and support on-site admin with a proactive, can-do attitude.

The role requires flexibility, teamwork, and a professional presentation. The position is a zero-hours cover role based in Leeds, with a competitive hourly rate and benefits package for cover periods.

Qualifications

• Front of House reception experience is advantageous.
• Excellent customer service delivery is essential.
• Able to present immaculately and engage with clients.
• Strong communication and teamwork are required.

Responsibilities

• Provide seamless temporary reception cover and manage the reception area.
• Greet and assist visitors and tenants, ensuring a professional welcome.
• Represent stakeholders with a positive, knowledgeable approach.
• Coordinate couriers, post and deliveries; perform general admin tasks.
• Submit site activity reports as needed.
• Maintain a clean, presentable reception area and vacant spaces.

Skills

Positive attitude

Flexibility

Calm under pressure

Customer service

Presentation

Communication skills

PC literacy

Facilities knowledge

Job description

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Leeds

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Leeds

Salary: £14.24 per hour (including Holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team.

As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can‑do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem‑solving

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can‑do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

• Contributory Pension Scheme
• Life Assurance
• Wellness scheme, including a 24-hour confidential helpline and online GP
• LAH Training Academy