Guest Experience & Workplace Concierge (6-Month Contract)

And Yorkshire Housing Limited; Leeds; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

26 days holiday

Bank holidays

Excellent pension

Job summary

Yorkshire Housing is seeking a Workplace Experience Assistant on a 6-month fixed term contract in Leeds. You will be the friendly face greeting visitors, supporting colleagues and helping create a positive work environment.

You’ll assist with meetings, events and everyday tasks, ensuring spaces are well-presented and issues are resolved quickly. A customer-service mindset and calm, proactive approach are essential.

Qualifications

• Friendly, approachable and confident speaking with people from all walks of life.
• Organised and able to stay calm when things get busy.
• Proactive and solutions-focused.
• Natural team player who's happy to get stuck in.
• Comfortable using technology and learning new systems.

Responsibilities

• Welcome colleagues, visitors and partners into The Place.
• Create a professional, friendly and inclusive experience for all visitors.
• Support meetings, events and collaborative activities across hubs.
• Help keep workspaces safe, well-presented and ready for use.
• Work with colleagues to resolve workplace and facilities issues quickly.
• Spot opportunities to improve experiences and make things happen.

Skills

People skills

Customer service

Hospitality experience

Communication

Proactive

Tech savvy

Tools

IT systems

Job description

Yorkshire Housing is seeking a Workplace Experience Assistant on a 6-month fixed term contract in Leeds. You will be the friendly face greeting visitors, supporting colleagues and helping create a positive work environment.

You’ll assist with meetings, events and everyday tasks, ensuring spaces are well-presented and issues are resolved quickly. A customer-service mindset and calm, proactive approach are essential.